Pronto Rides is a luxury transportation service in Austin and serving Central Texas. Their black SUVs and chauffeurs provide reliable, high-end service that is tailored to your specific needs. Whether you're headed to the Austin Airport or need a ride for a special occasion, Pronto Rides has you covered.
Our Address
13492 Research Blvd #120-113, Austin, TX 78750, USACharter Only
Alcala, Admin LA. “Pronto Rides – AustinLimoGuide.Com.” AustinLimoGuide.com | Pronto Rides Black Car Service, September 2022. https://austinlimoguide.com/dt_listing/pronto-rides/.
We used Pronto Rides for our family. I would give them 10 stars if I could! Their customer service was excellent and I was able to book our ride over the phone. When we got to the airport they had tracked our flight and the driver contacted us when our flight landed. Not only that but also the car had the car seat installed for our 2 year old. Thank you Pronto! We will be using this company every time!
A group of seven of us used Pronto Rides to get to the Austin airport and back from Jonestown. Our experience was top-notch all the way! The driver, Ador, was very prompt (even early) and was a great help with luggage, finding us at the airport, parking close in, etc...a true professional! He communicated with us all the way through. The Mercedes Sprinter van was perfect for our situation. Would recommend Pronto Rides without hesitation!
Booked a ride from Austin airport to downtown with our 4 month old infant. We specifically told them we needed a rear facing seat for a newborn. The ride was very expensive 100$, but we were willing to pay for the safety of our baby. Driver showed up with a forward facing toddler seat (behind the driver seat), incorrectly installed. It was such a rip off, I would never use this company again or recommend them. 2 stars because the driver was nice. Update: I’m 100% this was with Pronto rides. Screen shot of snippet of receipt for proof.
Came to Austin for a conference, booked them to and from the airport and both vehicles were very clean and new. Andre picked me up one of the times 10/10 as a driver. Great dude.
Not sure who runs this company but their drivers are a peril and the customer support/issue resolution process is a joke. Booked a taxi ride to the airport. Driver nearly feel off the drainage bridge on my driveway. No joke car ended up with 1 wheel dangling in thin air. My driveway sustained damage. I've sent photos, called them like 10 times, never get a call back, manager is on holiday, they finally arrange to come inspect the damage, no call / no show. Complete joke. Unsafe drivers and company doesn't even care about damaging your property. Would not recommend this service to anyone!